Before returning the items, please make sure that all items are in the condition in which you received them.
Visit the Returns and Refunds section for more information.
We reserve the right to refuse the return of any item that is returned late or in an improper condition.
Sample cancellation form
If you want to cancel the contract, please fill out this form and email it to firstname.lastname@example.org or print out the form and enclose it with the package.
(*) Delete where not applicable.
Please send the items to be returned to the following address:
39015 San Leonardo in Passiria
After receipt of your package in our warehouse, the processing time for your return is 3 to 7 working days (depending on the processing volume). If your return does not meet the listed conditions, the package will be returned to you. If your return is accepted, your refund will be released and you will receive an email confirmation.